❓ Help
Frequently asked questions
How do I earn candies?▾
Hit Earn → Daily Vault every day to start a 24-hour candy drip. Your streak, vault level, scanned cards, and referrals all boost daily earnings.
What are shards?▾
Shards are forged from candies in the Shard Forge. They're raid-proof and used to enter raffles for real graded Pokémon cards.
What are factions?▾
When you sign up you pick one of four factions: Fire 🔥, Water 💧, Grass 🌿, or Electric ⚡. Your faction determines which candy type you earn and how raid dynamics work.
Can I win real cards?▾
Yes. The treasury holds real graded Pokémon cards. Spend your shards to enter raffles for a chance to win physical cards shipped to your door.
How does the gallery work?▾
Scan your Pokémon cards with AI identification. Each approved card boosts your daily candy earnings by +0.5/day.
What is the Rarity Report?▾
A free tool that scores any Pokémon card's collectibility out of 100, including rarity grade, grading recommendations, and an AI analyst you can chat with.
What is Pre-Grade AI?▾
Upload a card photo and our AI estimates its PSA grade before you send it for official grading — saving you from submitting low-value cards.
What is $ASH?▾
$ASH is GCEA's token on Solana. Holding it unlocks forge discounts, earning boosts, and upcoming platform perks.
How do referrals work?▾
Share your referral code. When a friend signs up and trains for the first time, they're confirmed as your referral. You earn silver candies per confirmed referral, plus a daily drip candy each time they train.
I have an issue — how do I contact support?▾
Email us at support@gcea.app and we'll get back to you within 24 hours.
Still need help?
support@gcea.app